Halo Southend

Privacy Policy

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Multiply Southend is funded by the Department of Education and is administered by Southend City Council.

Multiply is a new government-funded programme to help adults improve their numeracy skills and is aimed at boosting opportunities for more people to progress and secure better paid jobs. Courses are available to anyone aged 19 and above without a grade C in GCSE Maths (or equivalent).

Southend-on-Sea City Council is working in partnership with Southend Adult Community College to deliver the free courses and events which are offered in person and online. There will be courses aimed at making people more confident with numbers with the opportunity to progress on to Functional Skills Qualifications, or equivalent.

We want to close the gap on inequality and give everyone the chance to improve their prospects. People who improve their numeracy skills are more likely to be in employment, have higher wages, and better wellbeing. Poor numeracy skills can hold people back from having the confidence to get on in life and to work.

This Privacy Notice advises you, the reader, on:

  • Who we are
  • What information we collect
  • Why we collect it
  • What we do with your information (who we share it with, how we use it and why)
  • How long we will keep it
  • Your right to access your personal data
  • Your right to withdraw consent
  • Your right to lodge a complaint to the ICO

Who we are

The Multiply Southend team are based at Southend-on-Sea Borough Council (Civic Centre, Victoria Avenue, Southend on Sea, Essex SS2 6ER). The team will monitor and evaluate the effectiveness of the The Multiply Southend programme and report data to the DFE as the programme funders. The Southend on Sea Borough Council will act as a data controller for the purposes of the Data Protection Legislation (including the Data Protection Act 2018 and the General Data Protection Regulation).

We are registered with the Information Commissioner’s Office and our registration number is Z6929331

What information do we collect, why and what do we do with it?

For the purposes of Multiply Southend, the Council (or its partners and providers) will ask you for personal information that will enable them to determine if you are eligible to join the programme. If you are eligible to join the programme we will then ask you for additional information to enable us to develop an action plan in partnership with you. This action plan will help you to increase your employability though the development of skills and training.

We will then work with you to help you secure employment/ improve your prospects of future employment.

We will monitor your process against the action plan in terms of training attended, qualifications and skills achieved and employment secured, this information will all be recorded.

Detailed information will be stored for the project use and securely sent to our funders, the DWP on a monthly basis to enable them to monitor the effectiveness of the programme and to audit progress.

When you initially engage with Southend Multiply you will be asked for your name, address, email address and phone number. This information will be used to contact you to arrange an initial meeting. The information will be securely stored.

Referring organisations will be provided with information relating to your engagement with the programme.

The Council requires all Third Party processors to abide by all relevant Data Protection legislation when they process information on the Council’s behalf and to follow our procedures or instructions.

Who will we share your information with?

Your information will be shared by the Southend Multiply project team with Southend Adult Community College who will process the information. Results of this analysis will then be shared with the Department of Education.

Referring organisations will be provided with information relating to your engagement with the programme.

How long will we keep your information?

The information you provide to us will only be used for the intended purposes, as explained above. The information will be securely retained, only accessed by limited staff members and anonymised as far as is practicably possible. The information will be retained for the duration of the project and for a period of 7 years from the end of the project, after which it will be deleted entirely.

Your rights to your personal data


You have the following rights with respect to your personal information:

  • The right to request a copy of the personal information that the Council holds about you.
  • The right to request that any personal information is corrected if it is found to be inaccurate or out of date.
  • The right to request your personal data is erased where it is no longer necessary to retain such data.
  • The right, where there is dispute in relation to the accuracy or processing of your personal information, to request a restriction is placed on further processing.
  • The right to object to the processing of personal information (where applicable)

We have a Data Protection Officer who makes sure we respect your rights and follow the relevant data protection law. If you have any concerns or questions about how we look after your personal information, please contact the Data Protection Officer at [email protected] or by calling 01702 215000 and asking to speak to the Data Protection Officer.

For independent advice about data protection, privacy and data sharing issues, or to lodge a complaint about how we have handled your information you can contact the Information Commissioner’s Office (ICO).

You can visit www.ico.org.uk or email [email protected]